Refund policy

Buyer has the right to cancel the order only as long as the goods have not been sent. In this case you will be charged only the costs of the order to the extent of 10% of the total price, which will be billed as compensation for the cancellation. Once the goods have already been shipped, cancellation is not permitted, except as provided by the rules governing the ability to subsequently withdraw, for reasons and within limits of the current Italian laws.

Any faults or defects in the product must be reported and documented no later than eight days from delivery with registered mail to Weekend a Firenze Srl, and notified of by email in advance. The alert will be immediately sent to the producer (whose data will also be transmitted to the buyer), so that the producer may eliminate the defect or replace the product within the terms of the law, without altering the provisions in the Consumer Protection (Italian Legislative Decree 206 /05), where applicable.